All members agree to abide by the following:

Members of the Association must:

1. Endorse and implement, where appropriate, the Equal Opportunities Policy of the Association
2. Endorse the Aims and Objectives of the Association
3. Do nothing to bring the Association into disrepute
4. Comply with the Complaints Procedure of the Association

The Executive Committee of the Association reserves the right to terminate the membership of any Member who is found to have broken the Code of Practice of the Association, pursuant to the guidelines and procedures as set out in the Constitution.

Equal Opportunities Policy

Members must endorse the Equal Opportunities Policy of the Association and should implement it, where appropriate.

The purpose of the Equal Opportunities Policy of the Association is to enhance any Equal Opportunities Policies currently in effect in Members' businesses. It is not designed to replace such existing policies, nor is it designed to be an all encompassing Equal Opportunities Policy. Dignity and respect for the LGBT community in the workplace:

To create and sustain a positive operating environment where the individual rights and dignity of lesbians and gay men are respected and equal access to employment are afforded and therefore to ensure:

1. that all employees-related benefits recognise same sex partners
2. that there is a safe working environment for the LGBT community and that any homophobic harassment is dealt with promptly and effectively
3. that the workplace social and hospitality culture is inclusive of lesbians and gay men and their partners
4. that all discrimination according to the law will be challenged and opposed

Complaints Procedure

Any Member of the Association or member of the public with concerns about the failure of a Member to abide by the Code of Practice of the Association may make representations to the Executive Committee. All complaints must be made in writing and be presented to the Chair of the Executive Committee.

On receipt of a complaint, the Chair will acknowledge receipt of the complaint and carry out an investigation by the following procedure:

1. Forward a copy of the letter of complaint to the Member concerned, requesting a response
2. Bring the Letter of complaint and any reply received to the attention of the Executive Committee members present at the next, duly convened meeting of the Executive Committee
3. Send a written reply to the complainant and Member concerned, detailing the recommendations of the Executive Committee including, where appropriate, an offer to mediate between the parties concerned
4. If the Executive Committee deems a complaint to be of a serious nature warranting consideration of the expulsion of the Member from the Association, the Chair will ask the Member to reply before the next meeting of the Executive Committee, giving reasons why the Member should not be expelled from the Association